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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| pMPS Contract Structure & Pricing | 20% | - Contract renewal and modification options - Contract terms, duration and billing models - Cost-per-page, base fee and additional services |
| HP pMPS Overview & Value Proposition | 25% | - Business benefits and value for customers - Differentiation from competing solutions - Introduction to HP pMPS (print Managed Print Services) |
| Sales Process & EMEA-Specific Considerations | 10% | - EMEA region market and compliance requirements - Proposal development and closing strategies - Partner tools and resources for sales |
| Customer Needs Analysis & Solution Design | 30% | - Designing appropriate pMPS contract models - Identifying customer printing environment requirements - Assessing costs, productivity and security needs |
| Remote Monitoring & Service Delivery | 15% | - Supplies fulfillment and proactive support - Implementation and onboarding process - HP Remote Monitoring technology and functions |
HP Selling HP EMEA pMPS Sample Questions:
1. Who provides the contract number for a new deal?
A) The HP sales representative provides a unique number per deal.
B) The HP local delivery contact provides the number during the handover meeting.
C) The HP Deal Support Center provides the number by phone per deal.
D) The partner selects the number according to specified rules defined by HP.
2. What is a capability of HP Imaging and Printing Security Center?
A) configures the entire imaging and printing fleet according to a baseline security policy
B) ensures that users are fully qualified to configure print settings on the Windows Print Spooler
C) provides configuration settings for most every security setting for the device on which it is installed
D) secures print jobs by encrypting them in transit over network lines
3. Where do you need to send the HP pMPS hard copy contract?
A) HP EMEA Marketing Department
B) HP pMPS Deal Support Centre
C) HP local sales representative
D) HP Financial Services
4. Which condition is true in an HP pMPS classic contract (as opposed to pMPSInside)?
A) HP invoices the customer, and the contract is between HP and the customer.
B) The contract term is 36, 48, or 60 months.
C) HP invoices the HP MPS partner.
D) The contract is renewed 6 months before the end date.
5. What does the HP Embedded Web Server do?
A) automatically configures settings upon connection to the network
B) shows which devices are available for printing
C) automatically notifies the IT department when an imaging or printing device is in use
D) enables remote management of the imaging and printing device
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |
