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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Positioning | - Positioning HP Lifecycle Services - Building and presenting the business case - Qualifying customer needs - Demonstrating value to clients |
| Service Registration and Delivery | - HP Care Pack attachment rules - HP Channel Services Network (CSN) registration |
| HP Lifecycle Services Overview | - HP Protect Services - HP Set Up Services - HP Renew Services - HP Optimize Services - HP Collaborate Services - HP Fix Services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question 1
Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A. HP pc BIOS Asset Tagging service
B. HP Active Care
C. HP Defective Media Retention
D. HP Wolf Protect and Trace
E. HP Deinstallation Services
Question 2
A potential customer has asked you how HP Lifecycle Services compare to a competitor's services that they have used in the past.
What is the HP recommended way to prepare a response to this question?
A. List the different HP Services websites that the customer can visit for more information
B. Compile a list of issues customers have had with the competitor's services
C. Visit the competitor's website to read the descriptions of their services
D. Refer to the battlecards for the various HP Lifecycle Services
Question 3
Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)
A. HP Post Warranty Services
B. HP Collaborate Services
C. HP Renew Services
D. HP Fix Services
E. HP Set Up Services
F. HP Device Media Retention
Question 4
You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?
A. Work with an HP distributor and use the program available exclusively to distributors
B. Access your HP Channel Services Network account and modify any existing order information to match the new registration information
C. Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
D. Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: D | Question 3 Answer: C,D,E | Question 4 Answer: C |
