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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

Question 1

What are the main functions of the Performance Mgt tools?

A. Ensures Network Performance data availability & Network Performance reporting.
B. Network Performance reporting & Trouble Ticket handling.
C. Performance reporting, Trouble Ticket reporting & Alarm handling.
D. Ensures Network Performance data availability, Alarm handling & Trouble Ticket reporting.

Question 2

What is the MOST important failure related to GNOC services that may result in a loss of operator business.

A. Failure to update the network configuration database.
B. Failure to manage the internal communication in the NOC.
C. Failure to resolve network faults.
D. Failure to achieve organizational KPI.

Question 3

When setting up the GDC team which BEST describes the key considerations?

A. Contractual Scope & SLA, Available OSS, Processes to be implemented.
B. Available OSS, Type of Network Elements, Processes to be implemented.
C. Available Skills, Processes to be implemented and Contractual Scope & SL
D. Processes to be implemented, Available OSS, Security to be implemented.

Question 4

Which main steps are required to set up an effective Change Management Process in an
Operational Delivery?

A. - The change Management process is discussed and approved by NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
B. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change Management process is documented and communicated internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
C. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change management process is documented and communicated to customer/subcontractor/internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
D. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN and on the customer/subcontractor side.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

Question 5

What are the main operational functions of the Operations Model?

A. The main operational functions of the Operations Model are Business Management (BM), OSS Administration, Configuration Management (CM) and Maintenance
B. The main operational functions of the Operations Model are Business Management (BM), Configuration Management (CM) and Performance Management (PM)
C. The main operational functions of the Operations Model are Business Management (BM) and Fault Management (FM),OSS Administration
D. The main operational functions of the Operations Model are Fault Management (FM), Configuration Management (CM), Performance Management (PM) and Maintenance

Solutions: