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Exam MS-203: Microsoft 365 Messaging
Candidates for this exam are Messaging Administrators who deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments.
Messaging Administrators are responsible for managing hygiene, messaging infrastructure, hybrid configuration, migration, transport, mailboxes, and client access.
Messaging Administrators collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid or cloud-only topology that meets the business needs of an enterprise.
The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Part of the requirements for: Microsoft 365 Certified: Messaging Administrator Associate
Take the Microsoft MS-203 exam to validate your skills as a Messaging Administrator and earn the recognition of a subject matter expert in this field. Undoubtedly, MS-203 is a challenging test. But with the right resources and study guides, taking and passing it will be much less of a hassle. More so, acing such an exam qualifies you for a highly-recognized certificate, that is the Microsoft 365 Certified: Messaging Administrator Associate, making all the rigors of studying worthwhile. So, this post summarizes everything you need to know if you're planning to take MS-203.
Certification Path: What Next for Messaging Administrator?
Once you attain the Microsoft 365 Certified: Messaging Administrator Associate certificate, the employer might be convinced to raise your salary given the key role you will be playing in helping their company achieve its primary business objectives. On the other hand, certification holders could be willing to advance their skills further to become indispensable team members and an essential part of the company's day to day operations. This is why they can decide to earn the next accreditation. Therefore, if you choose to enhance your competence by pursuing the expert-level cloud certification, here are some of the most valuable options: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, and others.
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Microsoft MS-203 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Manage Organizational Settings and Resources (30-35%) | |
| Plan and manage organizational settings | - manage Global Address List (GAL) - manage Offline Address Book (OAB) - manage address book policies - manage email address policies - configure organizational sharing - manage add-ins |
| Plan and manage client access | - plan namespaces - configure virtual directories and URLs - configure global Outlook on the Web policies - configure Autodiscover - troubleshoot client access connectivity problems - manage Exchange certificates lifecycle - add and manage DomainKeys Identified Mail (DKIM) signatures to domains |
| Manage recipient resources | - manage archive mailboxes - manage resource mailboxes - manage groups (distribution list, dynamic distribution list, mail-enabled security group, and Microsoft 365 group) by using the Classic or New Exchange admin center - manage mailboxes - manage mailbox permissions - configure mailbox policies - manage shared mailboxes - evaluate license options - Create and manage contacts (Mail contact and Mail user) |
| Manage mobile devices | - configure mobile device mailbox policies - configure mobile authentication methods - configure and manage Outlook mobile - manage mobile device access - configure and manage ActiveSync |
Plan and Manage the Mail Architecture (20-25%) | |
| Plan and configure transport architecture | - plan connectors - create and configure connectors - configure connectors between tenants - configure enhanced filtering for connectors |
| Manage mail flow | - manage transport rules - manage accepted and remote domains - manage hybrid mail flow |
| Troubleshoot mail flow | - validate inbound and outbound mail flow - trace a message by using the Classic or New Exchange admin center - analyze a message trace - analyze message headers - analyze Non-Deliverable Reports (NDRs) - investigate transport logs - monitor Mail Flow - troubleshoot by using the Microsoft Remote Connectivity Analyzer - troubleshoot by using the Microsoft Support and Recovery Assistant |
Plan and Implement a Hybrid Configuration and Migration (20-25%) | |
| Plan and implement a hybrid environment | - evaluate and configure hybrid free/busy access - decide between Exchange Classic Hybrid and Exchange Modern Hybrid - manage the Edge server role - configure Organization Configuration Transfer (OCT) - plan and configure the environment by using the Hybrid Configuration Wizard (HCW) - deploy the Exchange Hybrid Agent |
| Plan and implement migration | - evaluate migration methods, including cutover, staged, PST Imports, IMAP, Google Workspace (formerly G-Suite), batch migration by using the Exchange admin center - configure migration endpoints in Microsoft 365, including tenant-to-tenant - manage mailbox migration request batches by using the Classic or New Exchange admin center - migrating from non-Microsoft messaging systems - troubleshoot mailbox migration |
| Manage public folders | - move content between public folder mailboxes - create additional public folder mailboxes - implement public folder Top Level Hierarchy (TLH) - implement mail-enabled public folders - plan and configure public folders - manage hold and discovery for public folders - plan a public folder migration to Microsoft 365 |
Secure the Messaging Environment (20-25%) | |
| Manage role-based permissions | - manage role groups - assign user accounts to admin roles - manage user roles - manage a delegated Role-based Access Control (RBAC) setup - plan RBAC roles for eDiscovery |
| Manage message hygiene using Exchange Online and Microsoft Defender for Office 365 | - plan for message hygiene - configure and manage Anti-spam settings - configure and manage Anti-malware policies - monitor and review quarantined items - plan and configure Spam Confidence Levels (SCL) -configure and manage Safe attachments -configure and manage Safe links - configure and manage Anti-phishing - manage spam and malicious email user submissions |
| Manage compliance | - configure Exchange retention and retention policies - configure Exchange data loss prevention policies - configure Office 365 Labels, Retention and DLP policies - configure and analyze audit logs - manage journal rules - manage content search - manage eDiscovery cases |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-203
