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IBM 000-586 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and APIs | - REST and API integration
|
| Topic 2: Solution Design and Development | - User interface configuration
|
| Topic 3: IBM Case Manager Overview | - Case Management Concepts
|
| Topic 4: Administration and Deployment | - System configuration
|
IBM Case Manager V5.1 Sample Questions:
During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?
- A. Required
- B. System
- C. Optional
- D. User Created
What is a major use for FileNet eForms with IBM Case Manager?
- A. To design a paper form for printing.
- B. To keep track of tasks that have been completed against the case.
- C. To provide the user interface for case information.
- D. To determine who should be assigned to a case activity.
How do custom actions added in the Case Toolbar appear?
- A. As individual buttons.
- B. As a "More Actions" button.
- C. As hyperlinks to each action.
- D. As a single button with a configurable name/title.
A custom widget or Javascript adapter will use the logged in username as a filter value to be applied on the Inbasket in the Work page. To get the current logged in user (username) in the Case Client, which API should be used?
- A. Process Engine REST API (P8BPMREST)
- B. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
- C. CE_Operations
- D. IBM Case Manager REST API (CASEREST)
A case worker would like to send an instant announcement to other case workers in the IBM Case Manager environment. How can this be done?
- A. By creating a case with the announcement as a property.
- B. By using the IBM Sametime integrated feature.
- C. By adding a comment to the case.
- D. By using the external email system.
