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Cisco 700-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Collaboration Applications & Features | 30% | - Contact Center Express (UCCX) - Conferencing and mobility solutions - Unified Communications Manager - Unity Connection, IM & Presence |
| Topic 2: Licensing and Deployment Options | 20% | - On-premises and hybrid deployment - User and feature licensing models - Integration with Cisco collaboration portfolio |
| Topic 3: Selling and Positioning BE6000 | 25% | - Competitive differentiation - Customer use cases and pain points - ROI and business value presentation |
| Topic 4: Cisco Business Edition 6000 Overview | 25% | - BE6000 architecture and positioning - Hardware models: BE6000S, BE6000M, BE6000H - Supported user capacity and scalability |
Cisco Business Edition 6000 for Sales Engineers Sample Questions:
1. Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?
A) Cisco Unified Presence
B) Cisco Unified Contact Center Express
C) Cisco Unified Attendant Console
D) Cisco Unity Connection
E) Cisco Unified Communications Manager
2. In the Cisco Business Edition 6000 sales cycle, mapping the solution and its business benefits to the business initiatives is of essential importance. Where in the sales cycle does this mapping typically occur?
A) When preparing the proposed Cisco Business Edition 6000 solution
B) When proposing the Cisco Business Edition 6000 solution
C) When gathering information about the buying center and customer vision and strategy
D) When identifying the potential customer risks
3. Which three are Cisco differentiators when comparing with competitors in collaboration technology? (Choose three)
A) Only Cisco can provide a complete product and services portfolio for collaboration solutions.
B) Only Cisco can deliver integrated telepresence solutions.
C) Unlike other competitors in unified communications, Cisco also delivers its own networking and data center solutions.
D) Cisco is a dominant leader in the collaboration industry, the only one with architectural vision.
E) Cisco works closely with an industry-leading network of partners and resellers and does not compete with them.
4. Cisco Unified Communications Manager supports native call queuing. Native call queuing is a subset of functionalities of which other full-featured unified communications application?
A) Cisco TelePresence Video Communication Server
B) Cisco Unified Contact Center Express
C) Cisco Unified Attendant Console
D) Cisco Emergency Responder
E) Cisco Unity Connection
5. Cisco offers license migrations from existing Cisco Unified Communications systems when migrating to Cisco Business Edition 6000. License migrations to Cisco Business Edition 6000 are supported from which three platforms'? (Choose three)
A) Cisco Unified Communications 300 Series
B) Cisco Unified Communications 500 Series
C) Cisco Business Edition 3000
D) Cisco Unified Communications Manager Express
E) Cisco Business Edition 5000
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,C,E | Question # 4 Answer: B | Question # 5 Answer: C,D,E |
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