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Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration & Feature Management | 25% | - Feature activation and management - Dial plan and routing configuration - User and station administration |
| Topic 2: Security & System Integrity | 10% | - Security best practices - Access control and user rights |
| Topic 3: System Maintenance & Operations | 25% | - Software upgrades and patching - System monitoring and performance management - Backup and recovery procedures |
| Topic 4: System Architecture & Overview | 20% | - CS1000 platform components - Hardware and software versions - Avaya Aura integration |
| Topic 5: Troubleshooting & Diagnostics | 20% | - Network and signaling problems - Call processing issues - Fault isolation methodology |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Click the Exhibit button.
A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)
- A. NET_DATA Attendant and tie trunk users are receiving an overflow tone
- B. all caller types are receiving an overflow tone
- C. internal station users and non tie line users are routing to the Attendant
- D. only internal station users are routing to the Attendant
Correct Answer: C 🗳️
Click the Exhibit button. %
You are asked to review the existing trunk information for your customer.
According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?
- A. Direct Inward Dial
- B. Virtual Trunk
- C. Central Office Trunk
- D. Recorder Announcement
Correct Answer: B 🗳️
In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?
- A. The D1ALPLAN prompt must be configured to PPV.
- B. Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
- C. ZBD option in the Customer Data block must be configured to PUB.
- D. The DIALPLAN prompt in CDB must be configured to PUB.
Correct Answer: D 🗳️
Click the Exhibit button.
A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?
- A. DFN0, DFN1, and DFN2
- B. FNA0, FNA1, and FNA2
- C. CRTO, CRT1, and CRT2
- D. RNGO, RNG1, RNG2
Correct Answer: A 🗳️
An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?
- A. when interworking is necessary to third-party SIP-enabled products
- B. when it is necessary to transcode between IP and circuit-switched devices
- C. when interworking is necessary to third-party H.323-enabled products
- D. when a compressed media channel is required without circuit switching
Correct Answer: B 🗳️
