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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Explain HPE Distinguishing Values | 17% | - Communicate how HPE's strategic vision has made it a leader in AI - Highlight how HPE Financial Services and HPE Services support partners and customers - Describe the value proposition of HPE GreenLake, which offers cloud-like experiences on-premises |
| Topic 2: Sell HPE AI Solutions | 16% | - Identify opportunities for selling HPE AI solutions in the market - Understand how to position HPE's AI capabilities, including partnerships with NVIDIA - Address customer requirements for AI-driven outcomes |
| Topic 3: Sell HPE Software as a Service (SaaS) Solutions | 20% | - Outline the benefits of HPE SaaS solutions for both customers and partners - Know how to qualify potential clients for SaaS offerings and articulate the value of specific solutions |
| Topic 4: Sell HPE Infrastructure as a Service (IaaS) Solutions | 21% | - Position these solutions effectively and match them to customer requirements - Communicate the value of HPE IaaS in meeting customer needs for scalability and agility |
| Topic 5: Sell HPE GreenLake Flex Solutions | 11% | - Explain how HPE GreenLake Flex provides flexible consumption-based pricing - Showcase how consumption analytics help customers manage and optimize IT usage - Discuss opportunities to expand as-a-service business with HPE GreenLake |
| Topic 6: Describe Customer Challenges and Trends | 15% | - Understand why customers are shifting to as-a-service and hybrid cloud models - Identify the value and complexities of AI and HPC (High-Performance Computing) technologies - Recognize broader challenges like sustainability and security in today's IT landscape |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
1. A customer is comparing HPE GreenLake with a "do-it-yourself" (DIY) approach to building a private cloud. The customer's IT team believes they can save money by purchasing hardware and software separately and integrating it themselves.
Customer Objection: "We have smart engineers. We can build our own cloud experience by integrating hardware and software from different vendors.
Why should we pay for HPE GreenLake?"
How should a sales professional position the value of HPE GreenLake against this DIY approach?
A) Agree that the DIY approach is cheaper and suggest the customer only use HPE for hardware.
B) Focus on the faster time-to-value and reduced risk achieved with a pre-integrated, fully managed as-a-service platform like HPE GreenLake.
C) Explain that HPE GreenLake is primarily for customers who lack skilled engineers.
D) Emphasize that HPE GreenLake offers more hardware configuration choices than a DIY approach.
2. A retail customer with hundreds of branch locations is struggling to manage its distributed network infrastructure. They provide the following list of challenges to an HPE sales professional:
Customer Pain Points:
- Inconsistent network configurations across stores, leading to performance issues.
- Difficulty getting a unified view of wired, wireless, and WAN health.
- IT team is spending too much time on manual troubleshooting and device-by-device updates.
- Need to rapidly deploy new services to branches without sending technicians onsite.
Which HPE SaaS solution is specifically designed to address all these challenges?
A) Data Services Cloud Console (DSCC)
B) HPE Aruba Networking Central
C) OpsRamp
D) HPE GreenLake for Private Cloud Business Edition
3. A customer is using HPE GreenLake for Block Storage and wants to optimize their environment to align with business-level objectives for their critical applications.
Which features of the Data Services Cloud Console (DSCC) should the sales professional highlight to demonstrate how HPE helps achieve this? (Choose 2.) Customer Goal: Ensure business-critical applications (e.g., SAP HANA) always have the necessary performance and protection, managed through a simple, intent-based workflow.
A) Intent-based provisioning where an administrator defines the desired service level (e.g., mission-critical tier) and the system automates placement and data protection.
B) The ability to provision storage by specifying the capacity, host group, and RAID level.
C) The ability to monitor power consumption and carbon footprint from the sustainability dashboard.
D) The use of Consumption Analytics to track historical usage and forecast future costs.
E) The use of AI-powered "cross-stack analytics" to predict and prevent performance issues before they impact applications.
4. A customer's operations team is struggling to manage their IT environment. They present the following challenges.
Customer Pain Points:
- Too many different monitoring tools for servers, network, and cloud.
- The IT team gets thousands of alerts, but it's hard to find the real root cause of a problem.
- It takes too long to resolve incidents because teams have to manually correlate data from different systems.
- They have no way to automate routine fixes.
Which HPE SaaS solution is specifically designed to address all of these operational challenges?
A) HPE GreenLake for Block Storage
B) HPE Aruba Networking Central
C) HPE Financial Services
D) OpsRamp
5. A large financial services company is planning a major IT transformation. They need to deploy a new IaaS platform for their critical applications but are facing significant capital budget restrictions for the current fiscal year. They also require expert assistance with migration and ongoing management.
Proposal Requirements:
1. On-premises IaaS platform for performance-sensitive trading applications.
2. Must be structured as an operational expense (OpEx) to bypass capital budget freeze.
3. Requires a comprehensive service package including initial workload migration planning and long-term operational support.
4. Solution must provide six-nines (99.9999%) of guaranteed data availability.
Which combination of HPE offerings should a sales professional propose to create a complete solution that meets all of the customer's needs? (Select all that apply.)
A) HPE GreenLake for Block Storage on HPE Alletra
B) A basic, product-attached support contract
C) HPE Financial Services leasing options
D) A one-time purchase of HPE Primera storage
E) HPE Services (Advisory and Operational)
F) HPE GreenLake for Private Cloud Business Edition
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,E | Question # 4 Answer: D | Question # 5 Answer: A,C,E |
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