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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Which three options are available for the traceSBC command? (Choose three.)

A) SRTP
B) SIP
C) TLS Handshake
D) SDP
E) STUN/TURN/ICE

2. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
B) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
C) Access Equinox Management web GUI, and configure an external file transfer server under Settings.
D) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

3. During the daily system health check, a support technician found out that AAWG services are not running and have to be started manually.
Entering which CLI alias command will start the AAWG services?

A) svc csa start
B) svc aawq start
C) svc cas start
D) service aawg start

4. An AADS FQDN has been mis-configured in the AADS Dynamic Configuration settings, and a support technician wants to correct the setting.
Which parameter must be updated with the correct AADS Server FQDN value?

A) Set ESMSRVR to the correct FQDN.
B) Set ACSSRVR to the correct FQDN.
C) Set ACSSERVR to the correct FQDN.
D) Set ACSERVER to the correct FQDN.

5. A customer has hired a new system technician to support their Avaya IX Workplace solution. While troubleshooting an issue with Avaya IX Workplace AAMS, the system technician has locked the Avaya IX Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?

A) Users will not be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients
B) Calls to/from Avaya IX Workplace for Web Clients will fail.
C) Avaya IX Workplace clients will display the error "AAMS resource is locked".
D) Users will be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IX Workplace for Web Clients.

Solutions: