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IBM 000-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Extending Case Management Solutions | 17% | - Analytics and reporting customization - REST API usage and integration - Custom widgets and eForms development - iLog JRules and business rules integration - Integration with other IBM products |
| Topic 2: Migration, Troubleshooting and Maintenance | 14% | - Logging, monitoring and troubleshooting - Performance tuning and maintenance - Solution migration to production |
| Topic 3: Installation and Configuration | 10% | - Case Manager Administration Client (CMAC) usage - Deploying add-on components - Single and distributed server installation - Deployment validation and verification |
| Topic 4: Planning and Architecture | 14% | - IBM Case Manager architecture overview - Integrated product capabilities - Solution identification and use cases - Minimum installation and system requirements - Development vs production environment differences |
| Topic 5: Designing, Deploying and Testing Case Solutions | 45% | - Case tasks, process fragments and BPM integration - Case Manager object model - Case Analyzer, Case Monitor and eForms integration - Case Builder features and artifacts - Custom mashup pages and UI customization - Security model and permissions - Case Client and space templates - Solution deployment and testing procedures |
IBM Case Manager V5.0 Sample Questions:
How would you hide the create and manage spaces and catalog entries from the user interface on a Mashup Server in a production environment?
- A. In Case Manager Administration Client, configure and run the Deploy Case Manager Client task with Modify Pages setting unchecked
- B. In Case Manager Administration Client, configure and run the Export Pages task with Read Only option selected
- C. In the Mashup Center Space Manager, select Hide Create and Manage spaces from the Actions function
- D. In the WebSphere administration console, from the Resource environment providers > Mashup ConfigServices > Custom properties set com.ibm.mashups.lockeddown to True
Which statement best describes Case Analyzer reporting?
- A. Contains out of the box reports for both active and completed cases
- B. Contains out of the box reports that are limited to completed cases
- C. No out of the box reports are supplied
- D. Contains out of the box reports that are limited to active cases
Which one of the following products provides the ability to monitor case processes and to analyze historical data?
- A. FileNet Case Analyzer
- B. Cognos Real-time monitoring
- C. Cognos Business Intelligence
- D. Case Monitor
By default, the Case ID is solutionprefix_casetypename_12digitnumber. How can you customize the case ID to a more user friendly value to display in the Case Manager Client?
- A. In Case Builder, add a Case Property named AlternateCaseIDPrefix with a default value
- B. In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object Store / Other Classes / Folder / Deployed Case Type / Case Name object
- C. In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object store / Root Folder / IBM Case Manager / Solution Deployments / Solution Name / Case Types / Case Name object
- D. In Case Builder, provide an alternate name for the Display Case ID Prefix in the Manage Solutions \ Solution \ Task Type page
What tool is used to export Mashup pages from the Mashup server to the content engine in preparation for solution deployment to a production environment?
- A. FileNet Deployment Manager
- B. Case Manager Administration Client
- C. Case Builder
- D. Mashup Center Space Manager
